Reporting - Refunds


Log into the Back Office and then go to REPORTING > Auditing > Refunds

Here you are able to see the refund from the time frames selected from the 'Show Data From' drop down, You can select a date range if you press on 'Custom' in the drop down menu. You are able to filter the results by location and device to give you a more refined result. What you will see is each of the refund entries made by reason, quantity, total refund. You are able to see the items on the refund by pressing on the green 'Show items' button and the products will show at the bottom of the screen. These can be exported to CSV, Word, Excel or printed at the bottom of the screen